Our on-site IT technicians are enthusiastic about new technology and the ways in which it can help organizations thrive in NYC. Managed IT services engineers have a broad set of skills covering cybersecurity, networking, cloud services, disaster recovery planning, VoIP communications and more. When it comes to managed IT services in New York, there is very little they haven’t seen, bringing decades of experience and knowledge to your IT.
We believe that to truly help a business succeed, you need to care for it as if it was your own. That is why each of our managed IT services clients has their own dedicated account manager, they liaise between your team and our team. Over time they will get to know your business, its goals, its challenges and areas where its IT can be improved.
This is one of the extra benefits of having multiple enterprise technology services handled by us. You not only have a single itemized bill for all your services, but you also have a single point of contact – no more being passed back and forth between different providers.
Thank you to Carden IT for keeping us connected and making sure our children did not miss one day of school during this entire pandemic. We are so proud to work with you.
From the time we first approached Carden IT, there was no problem that couldn’t be addressed. From holding weekly meetings in multiple time-zones, to providing prompt answers to queries and addressing best practice setups that met our diverse environment, Carden IT and Datto have bent over backwards during our Proof of Concept to ensure our experience not only met our requirements but exceeded them significantly.
We’re experienced working within any business IT environment including OSX and Linux, but our focus has always been on Microsoft software. Here are just some of the technologies we use when modernizing our clients’ IT.
What is a managed IT service?
A managed IT service is a comprehensive IT service that oversees and manages an organization’s entire IT infrastructure, which includes their network and cloud services as well as on-premises hardware.
What are the benefits of managed IT services?
Most people that start companies are not IT experts. Managed IT services free up your time to focus on the elements of running your business which are more profitable. Professional managed IT services often cost less than in-house IT and you get the benefit of an entire team’s expertize.
What is included in managed IT services?
A good quality provider of managed IT services will take care of all aspects of your business IT, this includes hardware and software procurement, ongoing support and troubleshooting, cybersecurity services, cloud services management, IT consultancy and any other IT related services which may be specific to your business.
Is SaaS a managed service?
No, they are different. SaaS (Software as a Service) refers to a piece of cloud-based software which is paid for on an ongoing basis. Technical support for each particular SaaS product is usually maintained by its manufacturer.
What is difference between managed service and SaaS?
SaaS is a cloud-based software product paid for on an ongoing basis. Managed services refer to comprehensive IT services covering all aspects of your business IT. As an experienced managed IT service provider, Carden are familiar with a wide variety of SaaS products and how they can be secured, integrated and used effectively.