About

About Us

Who We Are

Carden IT brings together a diverse team of IT specialists from a variety of professional backgrounds. We pride ourselves on providing expert help for all your IT requirements. Our team includes remote helpdesk technicians, networking engineers, system administrators, cybersecurity officers and project managers.

Our mission is to provide you with the hardware, software and most importantly, the technical support you need to run your company and maximize your business potential. We look at all the IT options available to offer you the best-in-class IT solutions. We recognize that the main goal for our clients is to improve their business and we only recommend a solution if we truly believe it will help them achieve this.

We offer a personalized and friendly service, based out of our New York offices. You focus on running your business while we are working behind the scenes, ensuring that your network and your hardware continues to operate efficiently and without friction.

About-2

Over a Decade

of Business IT Experience

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What Can We Do For You?

For over 10 years, we have helped organizations of all sizes, from setting up bookkeeping and accounting software for a small business to migrating the network infrastructure of a large corporation to the cloud. We approach every client with the same level of professionalism and diligence.

Many of our clients rely on us as though we were their own in-house IT department. Our team guide you through any IT decisions, offering professional expertise and decades of collective experience, from helping you procure the correct hardware from leading suppliers to consulting on large-scale projects, right the way down to troubleshooting everyday IT problems.

If you ever require urgent support, you can be assured our team will be ready. Our support desk is staffed by Microsoft-qualified technicians who are able to resolve the majority of IT software issues remotely, in order to get you back to peak efficiency immediately. In the event of a hardware issue, one of our dedicated on-premises engineers can be dispatched to your site.

Flexible Pricing

Our pricing strategies for IT are straightforward but flexible. You’re able to scale up or down the amount of IT support needed, so that it can grow with your organization’s needs.

A Team Of Experts

From our 1st line remote IT support team, to our enterprise cybersecurity experts, our dedicated team of IT specialists are ready for anything your network throws at them.

Customer Service

All of our contracts are backed by industry-standard Service Level Agreements (SLA). Last year, our average time to solve an IT query was less than 14 minutes.

New Technology

All of the software and hardware we use to repair and upgrade the networks of our clients is sourced from the most reliable and trusted, industry-leading suppliers.

What We Provide

Rely On Us

Here are just a few of the reasons our customers trust us to be their committed partner for IT support.

Instead of waiting for any possible vulnerability to trigger a larger issue, we proactively track your IT network to ensure it remains secure.

Decades of IT Experience

Our IT team have worked in conjunction with several suppliers and have an extensive history with a selection of market technologies.

Our helpdesk wastes no time. That’s why in 2020, our average resolution time was less than 14 minutes, ensuring you experience as little downtime as possible.

Highly Scalable

Looking to upgrade your current IT infrastructure or broaden your digital capabilities? We find the right products and procedures to support your growth.

You can be confident that the best cybersecurity protocols are in place for your network and business-critical data when you collaborate with Carden IT.

Regulations

In regulatory-diverse areas such as law, healthcare and finance, we collaborate with clients and find them IT solutions that meet their regulatory needs.

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