IT Support For Healthcare

IT Support For Healthcare

New York City

Empower your healthcare company with reliable and secure IT support

We offer customised solutions and IT expertise for the healthcare sector.

    Or talk to a member of our team now
    01273 022364

    IT Support For Healthcare

    & Healthcare Firms

    Say goodbye to break-fix and repeated IT issues losing you time and money.


    Long-term fixes and solid IT systems are why Carden IT Services have successfully delivered great IT support for over 14 years.

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    Flexible IT Support NYC

    Built For Healthcare

    In today’s digital age, healthcare providers rely heavily on technology to ensure data is both secure & their IT systems are correctly managed. From electronic health records to telemedicine, technology plays a crucial role in the modern healthcare industry – that’s why it’s essential to have reliable IT support that you can count on 24/7.

    Fixed Price, Unlimited Support

    Our managed IT support for Healthcare is unlimited and billed at a fixed price per machine. So you know what your business IT support spend will be ahead of time.

    Packages Designed For Healthcare

    We deliver managed IT services & support for Healthcare firms.

    Our Services

    IT Services
    We Offer Healthcare Companies In New York

    Protect your networks and customer information from cyberattacks and data breaches.

    Telecoms for Healthcare

    Telecommunications services such as VoIP and broadband, specifically tailored to the needs of Healthcare firms.

    Provides technical assistance and troubleshooting for Healthcare-related software and systems.

    Procurement For Healthcare

    Our IT procurement specialists make sure your team gets the right hardware and software for the job, at the right price.

    Outsourced IT for Healthcare

    Spend more time looking after your clients and less time worrying about your IT, telecoms, or security.

    We secure your sensitive data and ensure that you always have easily recoverable backups on hand in an emergency.

    Our Promise To You

    We take care of your IT, while you take care of your business

    You will have full access to our dedicated IT support and cybersecurity teams.

    We invest time improving our products and services to drive your IT forward.

    We will always offer you a range of cybersecurity options to choose from.

    We will never oversell products and services to you based on profit margins.

    You will get an up-to-date plan of how to increase productivity and reduce risk.

    Every service we offer adds value, boosts ROI and is always explained clearly.

    Our team of IT engineers work within your budget, and not to sales targets.

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    IT Support Tailored To Healthcare In New York

    Dedicated IT Support Teams

    Your patients rely on you to be available whenever they need you, and you should expect the same from your IT provider. That’s why we offer expertise and experience in healthcare IT support to help you navigate the complex world of healthcare technology.
     

    Our team has extensive experience in supporting healthcare providers in New York City. We understand the critical role technology plays in the healthcare industry, and we are here to help you ensure that your systems are secure, reliable, and efficient.

    Healthcare IT Experts

    We stay up-to-date on the latest trends and regulations in healthcare IT, so you can rest assured that your company is in good hands. Our IT engineers fully understand the unique needs of healthcare providers and the technological solutions that can best serve them.

    On-Premises Engineers

    While most IT support can be done remotely, we also have expert IT engineers based in New York who can travel to your premises if there are hardware-specific tasks to complete.

    Want a Quote?

    Take Our 2 Minute Questionnaire To Book In A Video Call With One Of Our IT Experts

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    Step 01

    Step 02

    Do you currently use an outside IT support company?

    Do you need support outside of business hours?

    Which email platform are you on?

    Step 03

    Do any of your team work remotely?

    Do you struggle with any time consuming internal processes or workflows?

    Step 04

    Dedicated Cybersecurity Team

    Cybersecurity Services For Healthcare In New York

    Healthcare providers are increasingly becoming targets for cybercriminals due to the sensitive nature of the data they hold. At Carden IT Services, we understand the critical importance of protecting your patients’ sensitive information from cyber threats. This is why we offer comprehensive cybersecurity services designed specifically for healthcare providers in New York City. 

    We also understand the importance of HIPAA compliance when it comes to protecting patient information. That’s why we have specialists who ensure your IT systems are configured in line with HIPAA compliance to help you meet regulatory requirements and avoid costly penalties.

    Access Policies

    Each digital asset is assigned a secure access policy based on the requirements of when, where and how it is used. We help you to block unrequired and unauthorised access whether from inside or outside your firm – keeping your business-critical assets secure.

    24/7 Monitoring

    Our Managed IT Services Operations Centre monitors all your digital assets in real time. Any unauthorised access attempts or failed ransomware attacks trigger automated alerts which are sent directly to your account’s dedicated IT support team for further analysis.

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    Why Carden?

    We believe in providing a personal service. Each of our Healthcare IT support clients has a smaller team of dedicated engineers assigned to their account, so you speak to the same people every time.

    Key Features

    What Can You Expect From
    Our Healthcare IT Support?

    US-Based Team

    We are proud to provide top-notch service. No outsourcing – Just reliable customer support you can trust! Our highly skilled and experienced team of experts have years of experience working with Healthcare companies in New York.

    Bespoke Support Packages

    Our IT support options are flexible and scalable for Healthcare companies. Whether you need remote support or a fully managed IT support contract, we can help craft the perfect mix of IT services for your business.

    Client Portal

    Our online platform makes life easier for Healthcare companies by providing a seamless way to submit IT support tickets, monitor progress updates, view important documents and contracts at their fingertips, plus watch helpful video tutorials.

    Prevention is better than cure. So, we don’t wait for things to break. Our Healthcare IT support proactively improves and fortifies your entire IT network, increasing efficiency and reducing risk.

    Industry-Standard SLAs

    Every one of our business IT support contracts is governed by industry-standard Service Level Agreements. Carden IT Services guarantee a quick response, no matter how big or small your IT problem is.

    Trusted Suppliers

    We don’t cut corners and we would never supply a solution we didn’t trust in ourselves. All of our hardware and software is sourced from known and trusted suppliers, like Microsoft, Cisco and DELL.

    About Us

    Meet Carden IT Services

    With our modern monitoring and automation techniques, you can have peace of mind knowing that your IT systems are taken care of by the experts. We’re here for the heavy lifting, freeing up your time and allowing your Healthcare firm to focus on what it does best: providing superior services to its clients. Let Carden IT Services handle all of your IT system needs so that your team is more efficient and productive than ever.

    We are the leading company when it comes to IT support for Healthcare companies in New York.

    • Microsoft Qualified Technicians
    • US-Based Support Desk
    • Bespoke Support Packages
    • IT Issues Resolved Remotely
    • ISO 9001 & 27001 Accredited
    • Cyber Essentials Certified
    • Round The Clock Monitoring
    • 24/7 Support, 365 Days A Year

    Talk to our expert team

    Need More Information?

    Frequently Asked Questions

    What is Healthcare IT Managed Services?

    Healthcare IT Managed Services refers to the proactive, ongoing management of a healthcare provider’s IT systems and infrastructure by a third-party service provider. This includes everything from network monitoring and maintenance to cybersecurity and compliance support. Managed services are designed to help healthcare providers streamline operations, improve patient care, and protect sensitive patient data.

    Why do healthcare departments need managed IT services?

    Healthcare departments need managed IT services to ensure the reliability, security, and performance of their IT systems. Healthcare providers rely on technology to support critical operations and patient care, and any disruptions or downtime can have serious consequences. Managed IT services also help healthcare providers stay compliant with complex regulations, such as HIPAA, and ensure the privacy and security of patient data.

    Do you provide remote IT support for healthcare providers in New York?

    Yes, we provide remote IT support for healthcare providers in New York. Our remote support services are designed to help healthcare providers quickly and efficiently resolve IT issues without needing onsite visits, minimizing disruption to patient care. This includes those working from home, on the go, or even abroad. 

    What areas do you offer IT support for healthcare?

    The majority of our IT support clients are based in Manhattan, Queens, The Bronx, Brooklyn & Staten Island.  

    Got a Question?

    Get In Touch

    Contact us using the details below or simply fill out the form and let us know how we can help. One of our friendly team will get back to you.

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