In the modern business world of cloud services, video calling and round the clock support, there is very little that cannot be fixed remotely when it comes to business IT. In fact, at Carden IT, we’re able to solve over 90% of IT support queries remotely.
However, in the unlikely case that we are unable to fix a problem remotely, one of our IT engineers will personally visit your premises to resolve it.
Our engineers bring a variety of IT essentials with them, and in over 90% of cases, they can resolve your IT that same day. If a same day fix is not possible, they will suggest repairs or new equipment based on their knowledge of the situation.
One-Off IT Projects
Our team of engineers are the perfect resource to tap into when you have a big IT project you need to plan and execute flawlessly. For example, we often help our customers complete their office relocations. Working after hours, we make a detailed record of your existing network architecture (both physical and digital), disassemble it, and then rebuild it at your new premises.
On a smaller scale we can help set up an individual user for a business, traveling to your site, installing the correct software on your new starter’s machine, joining them to the network, troubleshooting any initial difficulties and preparing them to start working from a point of maximum productivity.
Why Choose Carden IT Services?
As well as bringing the usual tools of the trade with them, our engineers also bring with them years of experience installing and maintaining IT systems at a wide range of companies, from start-ups to major multinational corporations. When it comes to IT, there is almost nothing they haven’t already seen or worked on before.
Our engineers are specialists in the setup and installation of workstations, printers, servers, modems, and routers, in addition to onsite problem-solving. This means they’re a valuable asset to our clients when it comes to office moves, large scale IT projects, or setting up hardware for new employees.